Hi. I just received my order from you last week and just
wanted to say how impressed I was with your packaging. I was
surprised at the small box but you do an EXCELLENT job of
packing plants so there is no loose dirt and the labels are
secure and I also appreciated that one plant was labeled
"dormant" so I knew not to worry that it had no leaves.
Other mail-order plant companies could really take a lesson
from you. Thanks! Karen T. - Redding California
Subject: This is wonderful! I ordered a few things from you
last spring, not nearly as many as I wanted, and planted
them in my South Louisiana garden. They did well, and I had
hopes of ordering more. (Actually, I'd like 3 of everything.
You have some terrific stuff on your site.) What do you know
... I moved to Olympia WA in July. I didn't realize you were
in this area. I just looked through a list of Pacific
Northwest nurseries, and you are only 1.5 hours from me!!!
This is too cool!!!! I look forward to making some purchases
this year. Sincerely, Leslie G. – Olympia, WA
I received your beautiful plants. I have not encountered
such nice service and care in packaging ever! I order a lot
of plants so I am experienced enough to see the difference
between people who care and those that just have a job. I
made a mistake on the order below. I meant to order the
Jerusalem Sage that is for Zone 4 and I ordered the one for
Zone 6. Can these survive as house plants? Thanks, Linda A.
- Fond du Lac, Wisconsin
I recently ordered plants from Big Dipper and they arrived
last week. I just want to let you know that the epimediums
were gorgeous, very large and very leafy, I haven't seen
such big healthy plants at season's end anywhere. All the
plants in my order were well packed and arrived in good
shape. Thanks! Laurrie S. – Bloomfield, CT
The plants are in and doing great. I just wanted to thank
you for your excellent customer service and quality
merchandise. I will be ordering from you again! Kelly S. -
Adjunct Instructor, ___Community College, Brimley, Michigan
WOW - thank you for such prompt service. Happy gardening
Martha T. - Ohatchee Alabama
Thank You for my order. Everything arrived in great, healthy
condition and are just a beautiful addition to my garden. I
really love that they're not your everyday garden plants.
Thanks Again!! Sincerely, Irene D - Strongsville Ohio
Package arrived fine; the fern are potted and look happy.
Thanks. Dr Gerald S. – NYC, NY
Subject: hello! I just love, love, LOVE you guys! I found
you on a random internet search several days ago for a plant
that I can't even remember at this point, and have
completely fallen head over heels for you and your website.
I am planning a shade garden near our new water feature in
the back yard and being able to search by light preferences
has been so great! Also through general browsing I've come
up with all kinds of ideas for beautifying the rest of my
yard/garden also, your site is completely addictive!!
Now it's just about choosing which beautiful plants I
want... :) Thank you, thank you. –Aimee
I'm so impressed. Four days from online order in WA to
delivery in MO. Plants look healthy, even though one has no
leaves. I believe it will be fine. We'll plant them tomorrow
evening. Thanks for great service. Looking forward to doing
more business with you in the future. Sincerely, Vicki C -
Subject: Received Plants I received the plants you shipped
on 7/29/09. The blueberry plants were in great shape and are
now enjoying their new home in my garden. Thanks again for
your promptness in shipping. Warren W. - Dearborn Heights,
Subject: Compliment I received my plants yesterday, much
earlier than I expected. They were in perfect
condition--very healthy-looking--and to my surprise I had an
extra plant with a "gift for you" tag attached. Thank you
very much--I'll be ordering again! Elizabeth S - Bardstown,
Subject: Thank you!!! I just received my order from you
guys. I ordered on the 5th and it said that it may be 4 to
six weeks before you guys could fulfill due to the busy
season. Well, your plants got here fast, wonderfully wrapped
and really healthy looking, even in Colorado's almost 100
degree heat. You guys ROCK!! Thank you for making my Friday,
Sincerely, Sarolta D - Wheat Ridge, Colorado
Hello, I just wanted to let you know I received my order
yesterday and I'm very impressed with the quality of plants
and care in packaging. They arrived looking very "fresh" and
healthy. I have ordered from many of the big companies and
have had some very pitiful looking plants show up. Keep up
the good work. I will be a return customer. Thank you, Cindi
D. – Oroville, California
Thanks Deidre, My order came today. Very happy! Thanks
again, Hunter - East Flat Rock, N Carolina
just wanted to say the plants arrived in wonderful shape,
great packaging. I so appreciate your care, the plants look
very sturdy, and well rooted. Thanks, Beth B - Denham
I just wanted to let you know that my order arrived
yesterday in great condition. The roses were beautiful,
still perky and happy to go in the ground. Thank you for the
Jean M. - Foster City, CA
Hi, hopefully you can help me. My neighbor has a "leopard
plant" and thinks that my cats are damaging it. Is that
possible that cats would and we do live in the middle of
nowhere and there are deer, raccoons, rabbits etc? Also I
might add I am not the only one with cats. But before I
argue the point, I thought I would ask the professional.
Thanks for your time. Margaret S.
Thank you for my order. They arrived in great shape and my
mother n law loved them. Thanks again. Evelyn D. - Waycross,
I received my plants today, they arrived as promised and
beautiful! I will order again in the spring. I will probably
order and drive to the nursery next time. I am so pleased
with what I received. I looked for two of the three kinds of
plants I ordered all over the internet, they were not
available at a local nursery here in Poulsbo Wa. I will be
shopping the catalog for others soon. Thank You!!! Deborah
T. - Poulsbo WA
Just wanted to say Thank You for the absolutely beautiful
little huckleberry plants! Hopefully we can keep them alive
here in our freeze thaw environment. Have a wonderful
growing season! Debbie H – Chiniak, Alaska
Subject: Wonderful plants! I just received my first order
from you yesterday, and I wanted to compliment you on the
wonderful size and quality of the plants. Your packing was
great too, and the plants were still damp when they arrived.
I will definitely be ordering from you again! Sincerely,
Jean H. - Norwood, MA 02062
H, I have just received my plants from Big Dipper Farm. I
was really amazed how big they were. They were so well
packed. I have them on the window sill for a few days as it
is still too cold here to do much in the yard. I have
ordered from other places and some were so small that I
feared for their life. The plants that I had ordered will
replace the ones I had to leave behind when I moved from
Snohomish to nothern Idaho to retire. I most definitly will
be ordering from you again. Its good to order from a place I
have driven through many, many times. Thank you, Terry T. -
Moyie Springs, Idaho
Hi, I was so impressed by the quality of the plants I just
received that I just had to write a quick THANK YOU! You
made my day wonderful :) Have a great summer, Jana H. –
I have to tell you… these hostas are really great. One of
them has grown almost two inches in the last couple days,
since I last sent this email. It’s amazing, and beautiful!!
THANK YOU again! Holly F. - Daly City, California
Many thanks. You never disappoint. All the hellebores I
previously ordered are glorious this year. I wish I were
good with the camera and computer, because then I could send
you the photos.
Ernie C – NYC, NY
Mike, order#118504 Received the grasses, columbine and
veronica. Really needed the red colored grass, carex Red
Rooster, to complete my plan, so that is the down side. The
good side is, I compliment you on the packing and condition
of plants received. They are planted and are settling in
like they have always been there. Yesterday I planted a bare
root plant from another nursery and it too was packed with
the wood shavings, but it was in a small plastic sack and an
I concerned about the condition of the plants sitting in the
moisture so long in transit. Your using the damp newspaper
was perfect and your bold info on the box as to live plants
caused the mail carrier to carefully put it in the shade by
a side door. Loved it. Thanks for you help. If and when you
can get some Red Rooster for me, would you let me know if
you easily have the ability to make a note of that kind?
Some nurseries do. Kindest personal regards, Mrs. Nelson
Customer/Shopper ID: 114971 Just wanted to tell you that the
plants were properly packed, arrived safely, and were in
perfect shape. Thank you for your cares and attentions and
will see you in the fall. Best, Peter Loewer
Hi there again! 1) I love your products - always good
quality & packed well! 2) Did you know that 'O_____
Daylilies" sold out of all their "South Seas" daylilies? And
they charge $25 per plant? I bought several from you last
year after purchasing my initial plant from that vendor and
yours were equally good (and generous). This is a marvelous
daylily: *exceptional* color and reblooming performance. And
even though it died back this winter (dormant daylilies are
not recommended for Manhattan Beach, Ca zone 10 but what the
heck), they're growing back coming back like gangbusters! I
only wish I had more room! Joan M. W., Manhattan Beach,
Hi, Thank you, I received my order couple days ago. This is
my first order with you and I have been ordering plants by
mail order for 15 years.
The plants I received are just FABULOUS! They are BIG,
several fans, excellent and substantial roots. I can tell
you have gone to a lot of trouble to grow these well. The
packing and packaging were also just excellent. You did a
great job of packing them. Labels are great. Accompanying
paperwork (order, billing, etc.) were also very organized,
not wet or dirty, and a great reference (especially for
people like me who order a lot of plants each year).
Thank you again, I really appreciate your hard work and
attention to detail. I promise to put you at the top of my
daylily ordering vendor list.
I am going to start a Prescott Gardening Club and will refer
you to the members as an excellent source!!
Fondly, Cathy C. – Prescott, AZ
I must tell you how much I enjoy your website. It is so well
done, so educational, and just makes me want to go out there
and enlarge my garden to make more room, which I recently
have done. Your website saved my sanity while I was
recovering from a broken ankle last year, and I ended up
learning a lot about plants, and making plans for when I'd
be able to garden again. This year I enjoyed e-mailing my
order and then going out and picking it up from your farm. I
have alerted my other gardening friends to your website.
Keep up the good work.
Sincerely, Angie K. – Bothell, Washington
I have received your shipment today.
You guys are very responsive and well organized. I like it.
I am looking forward to planting them tomorrow, Saturday.
Shinobu T. - Dallas, TX
Hello, I purchased several of these Chandler blueberry
plants last spring and they are really nice. Thank you for
the beautiful and high quality plants! Peace & Blessings!
Cherie' - Momence Illinois
Got your plants, good shape, great packing...you guys JUST
rock!! Thank you Namaste, Janie P. - New Martinsville, West
I have dinosaurs that occasionally roam thru my yard. They
don't walk fast, as, well, they're very old. I noticed that
you carry Gunnera dinosaur food - but are currently out of
stock. I've tried the Purina dinosaur food, but the kibble
is quite dry, and they don't seem to like it that much. I
think they would like fresh veggies much better. Would you
let me know when the Gunnera dinosaur food will be
available? Also, as we're in Zone 5, could this be dug up in
the fall and saved over the winter, or will I need to
re-order each year for my friends? THX Regards, Robert M.
and Brunno Bronto - Dracut MA p.s. The front of the yard is
on a slope and is usually wet. Also, full sun. You seem to
have the best selection of bog plants, and I look forward to
ordering several in the Spring.
Thank you. The plants I ordered last year did so well I told
all my friends! Best of luck in the coming year. Lynn S. -
Glen Ellyn Illinois
I am planning on ordering a majority of my spring plants
from you, and really want all 3 of the English Butterfly
bushes. I see you don't have the Adonis Blue, and was just
hoping maybe you would consider carrying it. Just a request,
I will still order this spring if you can't carry it as the
quality of your plants are exceptional in comparison to many
companies I've ordered from in the past. Thank You Joe B –
I am enjoying these healthy plants very much and they have
yet to flower! Thanks for selling quality products. Joseph -
The three hydrangeas arrived safe and sound this morning. I
have potted them up, and I'm sure they will grow happily.
Thank you so much for being able to honor my very tight
time-frame. Marylou H. – Alexandria, Virginia
Hi--My son Daniel has a dragon garden where every plant has
dragon in its name. Most of the plants have been ordered
from you over several years, this year we ordered dragon's
tail fern. I was telling your saleswoman about it and how my
son was entering his dragon garden in the county 4H fair
this year. Well, he won Grand Champion and I thought you
might just like to know. Thanks for the dragons! Judith M. –
I just wanted to say that the plants I ordered all arrived
in extraordinarily good condition. It is always a leap of
faith to order off of the internet but this worked well for
me. Thanks. Dona C. – Lakewood, Colorado
Received my order today and my wife was very impressed with
the health of the plants you sent and how well packaged they
were. Thank you, Mark H, - Medina Ohio
Thank you!! Thank you!! Thank you!! We got the patchouli
plants today! Tom & I sincerely appreciate your help and
efforts to get this order to us! Peace & love & white light
to all at Big Dipper Farm and to you Deidre Finley! Warmly,
Nancy & Tom B. - Edgewater, NJ
Hi, Received my plants that I ordered from you. They were in
excellent condition. You packed them so nicely! Thanks,
Darlene R. - Schenectady New York
Hi, I received my blueberry plants today. They were
gorgeous! Thanks for packing them so well. They were nicer
than I expected. Thanks again. I am sure I will be shopping
again with you. Sincerely Karen W. – Davie, Florida
Thank you! My hibiscus and daylilies just arrived today.
They are in perfect condition! Patricia S. – Boise, Idaho
Dear Big, I just received my order today, and I must say
that I am very pleased with the tidy packing and the way the
labels are attached. Thank you very much. Cherry G. - Cape
Hello, It was only a few short months ago that I found your
website while searching for unique plants for my yard, and
it was with great luck and good Karma that I did. I
purchased several beautiful plants from your collection
including a blue hibiscus (Rose of Sharon), a midwinter fire
dogwood plant, and a few others. Each and every plant that I
purchased from your gardens are doing wonderful, as a matter
of fact my blue hibiscus is blooming even though it is
vertically challenged (short) hahaha. It is the pride of my
garden, and although it is small, it attracts my attention
each and every time I go into my yard, which is constantly.
I am a lover of gardening and of all plant life; and on that
note I want to thank you and your company for what you do.
Because of places like your garden, mine is a bit more
beautiful and bright. Respectfully, Valerie H. - Green Cove
We are delighted with the wide selection on ferns, and the
engaging manner in which they are described. Keep up the
good work! Juli S - Garden City, New York
Dear Big Dipper Farm: The shipment of plants arrived today
and I could not be more pleased with my order. Plants
arrived healthy with their root systems well developed and
no leaves were rotten from overwatering. I am also very
happy with the way the plants were packaged. I love the
selection of plants you offer and the personal care you take
of customers. I ordered from many online companies but you
exceed your competitors by far.... Thank you! Anna J. –
Brooklyn, New York
Today I'm following up with a note of appreciation. Too many
people are quick to complain and slow to compliment. I just
want to take a moment and express my appreciation for the
replacement plants you shipped. They arrived in a timely
fashion and in good condition. You can count on our business
in the future and a good recommendation to all our gardening
friends. Again, thank you. Sincerely, Dale M - Greensboro,
I received my plants on Friday and they were sooooooooo
healthy and nice! Going to get them in the ground right now!
Can't wait to get more from you guys ! Take care Chris C. -
Bala Cynwyd, Pennsylvania
Wish I could bottle the thrill that was on the other end of
the phone line this morning, you have no idea what joy you
brought to one special lady. My cousin has spent her life in
appreciation of/caring for the beauty around her, she has a
remarkable appreciation of earth, creatures, heaven. You
made such a lovely surprise happen right in the middle of
her world and there is nothing I can add to tell you what a
great thing you have done. She said the plant is exquisite!
You folks really are something and I can't wait to share you
with everyone I know, you are a blessing! Thank you for
being even more than you represented and besides that, the
lovely woman on the phone was like speaking with a long time
friend. Sincere thanks, Barbara T - Santa Rosa, California
Your last shipment was received in perfect shape and was
obviously packed with care. So I am ordering more. Farrell
E. - Signal Mountain, Tennessee
Hi, I ordered plants from your nursery 2 seasons ago and
would like to thank you for the great customer service and
excellent quality plants I received. I live outside of
Chicago and all of the plants that I ordered are doing well
and they look great! I included a few pictures of my garden.
I hope you all like them. Thanks again! Arondi C. – Chicago
I just wanted to send a quick "THANK YOU" to you guys for
the wonderful service! I'm very happy with all of the plants
that I got, and I know my client will be thrilled. Have a
great week! Carolyn G. – Woodinville, Washington
Hello Folks at Big Dipper! You’ve won me back to buying by
mail order! I swore to never again be drawn in by the glossy
catalogs and the siren call of the beautiful website photos
that try to suck the eyes out of my head with promises of
wondrous gems waiting to be spirited to my mail box. I held
my breath and clicked ‘order confirmed’ immediately feeling
duped and doomed to once again find shriveled little dry
twigs in a bag of dust. But nay! I open your box to find
lush Garden of Eden fantasies that I have always yearned
for. I’m swept away to visions of lawn chairs, butterflies,
a cold beer, a book on my chest, lab at my side, the smell
of the flowers and the summer sun gleaming upon my postcard
perfect garden. Need I say more? Thank you. Don J. –
Hi: I received my shipment today. I'm really impressed! I
look forward to doing business with you this spring. Best
Regards, Pamela H. – Franklin, Ohio
I was very impressed at the quality of the plants I rec'd in
my first order - I have bookmarked your page and will
recommend you to others. -Joan W. - Manhattan Beach, CA
Dear Sir/Ms, I just received my order of 8 Lemon Verbena
plants and I want to thank you for such quality packing and
shipping. I was nervous about purchasing over line but I can
see that your company is outstanding. I will recommend you
to my Herb Society. I don't know whether my plants will grow
under grow lights during the winter but I'm going to give it
a try. Very nice plants for the price I paid. Thank you
again, Mayrie L, - Colorado Springs, Co
Deidre: The packages arrived on the 22nd in good shape.
Plants look great. Thank you for making sure they arrived
before 9/26. Regards, Glenn M. – Bar Harbor, Maine
Hi there, my plants look beautiful! I am very impressed by
the way they were packed. Let's hope they all live. Thanks
for the beautiful flowers. Beth L. – Minneapolis, Minnesota
This note is to let you know that my order of 4 Astrantia
major ('Claret') plants arrived this morning in good
condition. Our rural postal deliverer was concerned with the
"Live Plants" label on the box, because of the continued
very hot and dry conditions here in Indiana, but when I
opened the box I was happy to see plants well-moistened,
cushioned, and ready for their new environment. Thank you.
Ilona O. - Brookville, IN
The plants arrived in excellent condition. You always pack
well, although the box could be a sturdier stock to
withstand shipping abuses. It was pretty dented with a tear
in the side when it arrived. We all know that carriers don't
particularly pay attention to notations on the outside of
the boxes indicating fragile, perishable and/or breakable
contents. Anyway, job well done. -Kathie M. – Orlean,
I received my order today. I was concerned whether I was
going to get it in time to get them (ferns) planted well
enough for it to get established before cold weather. It
took 2 weeks from ordering to receiving them but I think I
have enough nice weather here for it to do just fine. The
plants are a nice size and packed VERY well with moist
newspaper and moist growing medium. Nice job! I won't
hesitate to order again from you but will anticipate having
to wait a bit next time. Thank you so much! Lora L. –
Hi folks! As an east coast “gardenholic” who has been
happily creating new garden beds for the past 15 years on a
property called Just-A-Mere-Farm, I religiously haunt all of
our local growers for new and interesting varieties. Up
until the 1940’s Just-A-Mere-Farm was a 35-acre potato farm.
28 acres of field were sold off and it ceased being a
working farm. I am in the process of turning the remaining
seven acres into a working farm again, but this time the
crop is floral. I specialize in unique and different cut
flower bouquets and everlasting arrangements. I grow or
gather everything I use on my own property and have
supplemented what varieties I can buy locally from
catalogues. When I found your web site recently, I was
completely blown away by the wealth of amazing cultivars you
offer. I was as excited as a kid in a candy store with
everything you had to choose from seeing as I was used to
choosing from what I now realize was only a sampling of what
was actually available. Who knew that there were more than
three varieties of Masterwort? The nurseries around here
that specialize in the unique and different have a much more
limited selection at considerably higher prices. I would
also like to complement you on your web site for the ease of
use and the accessibility and usefulness of the information
that you provide with each selection. I also appreciate your
philosophy and the little embedded humorous bits – you sound
like my kind of people and I have little doubt that it will
be a continuing pleasure to do business with you! Sincerely,
Deborah M. – Hampden, Massachusetts
I received the plants I ordered and I am very pleased.
Thanks Carroll C. – Graham, Al
Just a quick note to say thank you for a great box of plants
!!! Despite the hot weather, they arrived unwilted due to
the wet newspaper wrapping - also, thank you for the bonus
plants !! I will surely enjoy them. I will definitely be
back in the Spring. Jan W. – Elberfeld, IN
Thanks so much for my recent order...plants arrived quickly
and in great shape and are happily in their new home. Tanya
T. – Sinclairville, NY
Dear Deidre -
I just wanted to say thank you. I received my plants on
Friday and planted them on Saturday morning. They all
arrived in terrific shape and they seem to be doing well. I
will definitely order from you again.
Thanks, Kathy P. - East Aurora, NY
Excellent packing! I have not seen better. The plants are of
good size and looks! Corinne D. – Woden, Iowa
Please be advised that I a in receipt of your two shipments
and am very pleased with the stability, quality and overall
health of your plants. It is rare to receive so many
plantings from one supplier that all arrive in such
excellent condition. Keep up the good work. Ronald S. -
Subject: Order Arrived In Excellent Condition Thanks to all
of the staff. Received my order yesterday in excellent
condition. They're very healthy and I look forward to seeing
the new growth. They were well packed and looked as they had
been just picked from the garden. Look forward to placing
other orders. Carolyn – Hampstead, North Carolina
So often we're too busy to take time to pass on positive
so thought I'd take a moment not to complain, but to tell
impressed and pleased I am with receipt of my recent
purchase from you.
ps.. the ferns recovered quickly from the shipment and are
flourishing.. Toni - Mount Crested Butte, Colorado
I received my order from you today in perfect condition.
Thanks for your service and I hope to order more from you in
the near future. Thanks a lot. William R – Lee, Florida
I received my plants and am very happy with them. I wanted
to thank you for such beautiful plants. They are by far the
best looking plants I have ever ordered to be shipped by
mail - and I do a lot of my garden shopping online so I can
get a variety of plants not typically stocked at local
nurseries. Thanks for your excellent product and service.
Gail H. – Nashville, Tennessee
My last order from you was TERRIFIC! I look forward to these
new treasures. I've been singing your praises to all my
gardening friends, too. Jeff W. – Dallas, Texas
I was very impressed with your web site. The variety of
plants and ease of navigation around your site was very
appealing. Thank you for a positive experience! I will
definitely buy from the Big Dipper Farm in the future. Thank
you, Jeff E. - Winston-Salem, NC
I just found your website. It and your plants are fantastic!
The website is like reading an Art Book...What a joy... I'll
do my best to order some plants, probably starting in the
Fall. I am in Ellensburg...I raise cats...Can't leave here,
so I'll have things shipped. I just wanted to let you know
how exciting it is to see plants in a beautiful form on
these pages with all of the wonderful information...(as
opposed to so many 'nurseries' which somehow miss the boat
when displaying the utmost beauty of our Earth. Barbara J. –
Just wanted to say thanks for my recent order of plants and
hummingbird feeder, which had to travel from one side of the
country to the other. The plants and feeder arrived in great
condition due mostly to the care with which they were
packed. You've done a better job than any other mailorder
nursery I've used. I am duly impressed and can't wait to see
my alcea start blooming! Diane L - Falls Church, Virginia
Just to let you know the plants arrived today in perfect
condition. I was so pleased with the size of the
plants.thank you so much for the lavender. It was a nice
surprise. Hope you have a great summer. Rachel Z. - Crown
Hi There – I have purchased plants from you each of the last
2 years and am very impressed with the strong roots of your
plants. You recommend organic fertilizers. What product
specifically do you use? Larry N. – Etna. California
Dear Big Dipper Farm, I just wanted you to know that the
plants I ordered came and I was SOOOOOOO impressed with
their quality and the care used in packing them. Not one was
stressed. I planted them and they didn't even wilt down like
most nursery plants sent through the mail. I've recommended
your nursery to several friends. Thank you so much.
Sincerely, Victoria Smith
The plants arrived today. They are BEAUTIFUL and so healthy
looking - thank you so much! Thanks also for the freebie
Lavender! All the plants are in their new environment :)
Just wanted to let you know that the plants arrived a few
days ago and I was so impressed by the obvious care that
went into packaging the plants. And they're lovely
specimens. I'll definitely shop again at Big Dipper Farm.
Thanks. Miriam K. - Atlanta, GA
My order arrived in excellent condition and very well
packed! Thanks for the rosemary gift. All are planted and
growing! Julia B. - Tulsa, OK
Dear Deidre and crew, Just wanted to let you know that the
‘free gift’ lavender that you sent me in an order 3 years
ago is now the envy of the neighborhood out by the
boardwalk. I watch people stop to admire it every single
day. Thank you for what you do. Debbie T. – Venice, CA
Thank you very much for the plants they arrived and look
good. Look forward to ordering agin. Keep up the good work.
Paula L. - Eaton, NY
Dear Big Dipper Farm, I just love your logo and company
name....hats off for whoever came up the idea of it! Thanks
for having such a wonderful reputation, info-packed website,
and terrific items. Wishing you might consider opening a
place here. Sincerely, Shirley A. - Viera, Florida
Thanks, I love your products they are excellent. Better
prices than anywhere else I have found for the quality. Keep
up the good work. Being the third planet from the sun made
me look at your web-site. You think like me. Thanks again,
Kathleen W. – Fayetteville, North Carolina
... BTW, we ordered some plants from you last year that
arrived in great shape and did very well, thus we're
ordering from you again. Thanks again. Mary R. – Guilford,
I have spent hours and days on websites for my garden, your
site is wonderful and stress free. I hope your product is as
great. I am a first time visitor with you and would like to
work with you folks again. thanks Craig J. – Madison, TN
I have been purchasing plants by mail for over thirty years.
Your plants, by far, arrive in better condition -looking
healthier than any plants I have ever received. Thanks for
the amazingly healthy and robust plants. Richard H. -
Hi Big Dipper Farm, Just wanted to say thanks for the very
careful packing of my Galax plants--They just arrived via
FedEx and were in great shape. I'm looking forward to my
next order! You've got yourself a new loyal customer. Very
pleased to have stumbled across you on the internet. :^)
Regards, Cindy L. - Portland Oregon
To BDF: You have the best on-line catalogue of any I've
seen! I have ordered from you the past two years and have
been thrilled with the quality of plants you send. Your
selection is also a joy to ponder over the winter months and
even those of us which seem to have everything can find
interesting new choices. - Susan
Thank you so much for the prompt and efficient filling of my
order. Thanks most of all for the pride and care shown in
the packing of my plants. I was thrilled with the care shown
in packing. I also appreciate sooooooooooooo very much, my
gift of Lavender Thyme. This wasn't my first order and I can
assure you, it won't be my last. Thanks again, Martha T. –
Hi Deidre, First off, I really like your name. Thank you for
your quick reply to my query about fern fertilizer. I'll use
the fish emulsion, 5.0.0 as you recommended. In the future,
I'll continue to buy from Big Dipper Farms, as your customer
service is very important to me. Have a wonderful autumn.
Paul E. – Madison, Wisconsin
Hi. I received my Smoke trees and they are in great shape ..
cant wait to get them planted this weekend .. another happy
transaction .. thanks again. Brian H. – Desoto, Tx
Hi, I just wanted to say thank you for such prompt service!
I received my plants today as well as my complimentary
Rosemary and they arrived in great shape. I'm very impressed
with your service and will definitely order from you again.
Customer service is such a rarity these days and you
surpassed my expectations! Thanks again!! Kelly B. -
I am writing to let you know how pleased I am with your
company. This was my first order from you and, I have to
admit, I was a little hesitant as you’re a half a continent
away. One week after placing my order on-line, I had my
plants in hand. They arrived safe and sound and beautifully
packed! They were planted the same afternoon and are
thriving. I will not hesitate to order from you in the
future and will definitely recommend you to others! Thank
you! Sandy S. - Bismarck, North Dakota
I received my order in beautiful condition, Thanks!! The
plants are VERY healthy, and thank you so much for the gift
plant. I love it! Linda S. – Gaines, Michigan
Thanks, what great quality! I was very impressed with my
last order. The "Sum and Substance" hosta arrived with all
of its leaves full and healthy. It never knew it was
transplanted! David C. – Normandy, Tennessee
Hello, I am very impressed with the plants I received.
Everything I ordered is doing excellent. My toad lilies have
only been in the ground for a few months and they are
already filling in and are full of blooms. My evergreen
ferns have tripled in size. My Master Gardener friends are
green with envy :-) Thank you, Robin G. - Dawsonville, GA
Dear BD Crew, I received my shipment of plants on Friday and
planted them all today (Sunday). Your packaging was
absolutely first rate -- all the plants arrived in great
condition. I am very impressed with your company and the
high level of service. May you continue to thrive and
prosper. Best regards, Dan T. - Simi Valley, Calif.
Hi all, I received my order today and everything looks
great. I appreciated the personal phone call to mention a
few planting tips for my heuchera. No other nursery I've
ordered from has ever taken the time to that. I also wanted
to say thank you for the 'free gift'! I was truly surprised,
not to mention delighted. Cheryl N. - Monroe Twsp., New
Hi: I took Horticulture in college and want to compliment
you on your website. I stumbled across it otherwise I would
never of found it. I think you should have your website
under "Ferns". I placed your site in my Favorites. Enjoying
it very much! Sincerely, Alfred L. V.
To whom it concerns: I really enjoy your newsletters, though
I have yet to order from you--I am trying to cut down on my
plant habit, really. Your offerings don't make it easy to
grow only things hardy in central Ohio, you know. So, where
can I find one of those 12-step programs, anyway? I'm
running out of dining room already, and there's a Bengal
Tiger canna still on my front porch that I truly hate to let
go dormant in the basement this year, it's so nicely
established now. The red geraniums are also blooming so
well... And my poor scented-leaf geraniums barely survive my
slack winter houseplant care--maybe I just pet them to
death? The only things tough enough in my house are the
flowering maple I grew from seed, some indestructible
succulents, and the nameless tropical fern my husband got
for a dollar at the grocery store four years ago. Sigh. The
only way I survive winter gardening withdrawal is loitering
on great websites like yours--but then I end up buying more
plants... That variegated lemon tree already sounds pretty
tempting. But no, I must be strong--the variegated tropical
ginger is already claiming half the living room, and the dog
seems a bit nervous about all the sudden greenery looming
over her cushions. Enough...for now, perhaps. Thanks again
for a fine site, and an email newsletter I look forward to
reading each month. And next spring? My credit card and I
will return. Yours, Linda F. - Columbus, Ohio
My Mighty Oak – The Hurricane Recovery Garden
My daughter sent me a hurricane garden after Ivan destroyed
most of the trees near my home. It cheered me enormously at
the time. Here's one of the plants that was in the
garden--that tiny little tree is well on its way to becoming
a mighty oak! Hurricanes may batter us, but can't stop
renewal. I smile every time I look at it. Thanks for your
thoughtful approach to gardening, and for the good humor in
Regards, Ginger W – Pensacola, FL
Thanks for the quick delivery of the lilacs I ordered from
you. They arrived Thursday and were planted Saturday
afternoon. The front of my house will be a riot when they
I wanted to tell whoever filled the order that the gift of
the Ky. Colonel Mint was more appropriate than they realized
because I am originally from the bluegrass of Lexington, Ky.
and my jewel of a husband, who died in 2005 was a Ky.
Colonel. Strange how things work.
Thanks for everything. Patricia R. - Big Stone Gap, Virginia
Thank You, Big Dipper Farm! I enjoy browsing your website
and receiving shipments of healthy, well-packaged plants.
The last shipment with the free gift of gold tipped marjoram
was a pleasant surprise! You are the BEST! Jerri -
Hello, I received my plants today in excellent condition.
Thank you very much. I'm excited to get out there and place
them in their new homes. It is great doing business with you!
Someday I hope to visit. -Amy W. - Santa Cruz, CA
Hello, I received my order yesterday and I was very happy.
This was the first time I ordered from you and I will continue
using you because the plants arrived alive not dead like what
I’ve ordered from Gurney's and Michigan Bulb and it was mainly
the way they were shipped and the packing technique and again
I want to say I was very satisfied ........
Thanks and have a good day. Daniel - King George, Virginia
My plants arrived today and have been planted.
Thank you so much and especially for my gift of the orange
Thyme one of my all time favorite herbs.
I have several different Thymes but not the orange.
Thanks again. Alice J. - Belmont Massachusetts
Please tell your staff Thank you. My order came promptly
and it perfect condition. Thank you for such great service.
Please tell your staff they doing a great job. I plan to tell
all my friends about Big Dipper Farm.
Have a great day. Paul C. - Kansas City, Missouri
Wow, guys! You mailed the plants Monday, 5pm; I got them
Wednesday am. They were all happy, healthy, big plants in
wonderful shape! and a surprise/gift plant besides. Great
treatment of customers. I definitely will feel comfortable
getting plants from you again. Cathy E. - Harlingen, TX
I just received my first news-ette from you and am very
I live far from you, in Ontario, Canada which is zone 5. I am
so glad that you give the zone for each plant as you introduce
Your tips are wonderful and the poetry is a joy.
Just wanted you to know how much I enjoyed it. Great job.
Everything arrived just fine. It's all in the ground and
well watered, just waiting for the rest of the hot weather
that's predicted. You are awesome!!!
Susan M. - Hayden Lake, Idaho
My order arrived yesterday and I just wanted to let you
know how thrilled I am with the fast delivery, quality of your
merchandise and the great way you have them packed to ensure
their health! Everything looks VERY good and I am pleased as
punch to put your quality nursery stock in my garden!!!
I am sure I will be a repeat customer!!!
Do you have a printed catalog or only the online version? I'd
love to drool over a catalog during the winter if you have
one!!! Thanks, Beth B. - Hixson, TN
I just spent 4 hours on your web site planning next years
garden. I never spend 4 hours on the internet but your site
just hooked me. Thank you for an enjoyable Sunday afternoon.
Sandie J., Midlothian, Va
Hi, everybody at Big Dipper Farm. I just wanted to let you
know that I received my recent order for winterberry hollies
and that your packing methods were the best that I have ever
seen. Yours is now the standard by which I judge other on line
nurseries. The very next day, I received another holly order
from a competitor and every one of the plants had been thrown
out of their containers, damp dirt was spread throughout the
carton and worse, my invoice had not been packaged in a water
proof sleeve and thus was wet from being exposed to the damp
planting medium. This caused the ink to run, obscuring the
contents of my order. Most of the time, this is how I receive
most live plant orders. The worst offender (to me) is W____
F__, supposedly a premiere nursery that has been in business
for many, many years. I have never once received any plant
from them that wasn't almost destroyed in the shipping process
because of improper packing. When I made suggestions to the
shipping manager, she became extremely defensive and indicated
that I am the "only one" who has ever had trouble with the way
they pack and ship their plants. Hmmm. It's nice to be singled
out, but only if it's flattering and only if it's true. I
can't believe that I am the only customer with this problem. I
had to stop ordering from them.
Anyway, you deserve some positive feedback on a job well done.
I will return to your site again for future plant purchases.
Keep up the good work. A satisfied customer. Kathie M. –
Hi, Just wanted to let you know that your shipment of 6
plants arrived successfully! Thank you very much. I'm sure
we'll become good customers.
Nancy S. – Charlottesville, Virginia
Hello, I just wanted you to know that I received my plants
today and was very satisfied with them. I’ve ordered plants
from other farms/nurseries and, you, by far, sent the best
packaging of the plants and healthiest looking plants. I,
definitely, will be ordering from you again.
Thank you, Dorothy H. - Smithville Georgia
I wanted to take the opportunity to let you know that this
was my first order with your company. The root structure of
your plants was superb. Your prices are so reasonable and I
love the picture in the online catalog of the dog -- saying
basically that supply is limited and priceless. Great company
to work with. My recommendations to you. Thank you, Lorna M. –
Dear Friends at Big Dipper: My order arrived on Wednesday
morning. I could not be happier. Every plant looked great. I
took them to my weekend home and planted them on Saturday. I
appreciate the calls and the personal attention. Many thanks
for your courtesy and service. We will do business in the
future, I assure you.
Sincerely, Ernie C. - New York, New York
Just wanted to say how much I am enjoying your newsletter.
Great Job! Jayne Morley
Thanks for your kind and speedy service. I’ll tell all my
gardening friends about you. Stephen C. – Susanville,
I received my plants on Friday and was very pleased. Thanks
so much. Do you have a printed catalogue? If so I would
appreciate you sending one to me. Sylvia R. - Raleigh, NC
Big Dipper Thank you for a great deep laugh! Your
description of Crissy is wonderful! I already have a "Riley"
cultivar, so I must pass at this time. Due to your great sense
of humor, I'm sure to return for more than window shopping!
I wanted to let you know that I received my order. These
were the nicest plants that I ever purchased through the mail.
Thank you very much. Frank H. - Richfield Springs, Alabama
I ordered from big dipper for the first time this year, and
followed it up with a second.
The positives are many. Their prices are very reasonable
compared to several other companies I've dealt with this year.
They have some hard to find items and they are reasonable as
Their plants arrived healthy, well packed, well rooted, and
most importantly, well hydrated. The sizes were good--well
The baggies turned into an unexpected lifesaver. When the last
order arrived I removed the plants from the box, with the
intention of planting them the next day. Instead, I was flat
on my back with a back injury for several days, and we were in
the middle of a 100+ degree heat wave.
I assumed I had lost every plant. When I finally got to them,
they were STILL well hydrated, and only very slightly the
worse for wear. They were planted and all are doing well. I
still can't believe it.
I can't say enough good things about this company. I have and
will continue to recommend them to others. I will continue to
do business with them. TJ - Saint Louis, MO
I have been meaning to thank you for the extra calla lily
you included in my last order after I told you the one I
planted last year had failed. You people are a class act.
Thank you so very much. You made my day!
Sincerely, a loyal customer Mariko N. – Brooklyn, New York
I just received my first order from you. I ordered some
Penstemon and Crocosmia. I had been having difficulty finding
the colors that I wanted locally.
I would just like to tell you how PLEASED I am with my order!
They are large healthy plants. Much more than I expected. I
will absolutely place another order with you.
So many of the mail order nurseries are overpriced and under
sized. I hate it when I receive a start of a plant that is
barely there. I have limited my mail orders to only items that
I cannot find (but grow) in my area.
Thanks again! Cyndi K. - Riverton, UT
Hi: I just received my live plants from FedEx. I wanted you
to know they arrived
in perfect condition and I am very pleased with my purchase
and your products. Thank you for the extra care you provided
the plants during shipping. I have placed a second order with
you and am looking forward to their arrival.
Thanks again. Bev T. - Durango, Colorado
This year I placed two separate orders with your company.
This is the first time I have done business with you, and
there is always a little trepidation the first time I do
business with an unknown.
I just wanted to let you know that each of the orders I
received came well packed, well hydrated, and in absolutely
perfect condition, and with a two day turn around between
shipment and delivery. Given that I live about as far away as
one can from where you are located, I'm impressed.
Thank you so much. Janet – Montgomery, Alabama
I just rec'd my order today and everything was great. I
planted everything and I was very impressed at the care that
was taken packaging everything so it wouldn't break even a
leaf. Bravo! I’ll let you know how things grow here.
Nancy C. – Roscommon, Michigan
I wanted to thank you for sending such nice plants........I
from your company now on. You are the first to actually send
plants not just sticks. Thanks again Cheryl A. - Ellensburg WA
My shipment of plants arrived today. We used to live in
Maple Valley, visited your nursery the first year it opened
and joined the Garden Club. So it was a natural to continue
buying from you when we moved. This is the second year for me
of receiving your plants by shipping. Your process gets better
with time. Using damp newsprint within each plant choice is an
excellent idea during the warm weather. Thanks again. Elaine
H. - Cottage Grove, OR
mY SHIPMENT OF 10 PLANTS--oRIGANUM, "KENTS bEAUTY" WAS
RECEIVED YESTERDAY. tHEY ARRIVED IN EXCELLENT CONDITION,
HEALTHY AND EXTREMELY WELL PACKED.
tHANK YOU FOR MAKING THIS LONG DISTANCE PURCHASE A
vIC C. - kENOSHA, WISCONSIN
I just wanted to say what a wonderful job you did sending
me my plants.
I have ordered from other internet garden sites and your
plants, by far, were packed and arrived beautifully.
I will certainly order from you again. Thank you for showing
me how it should be done.
Marianna B. - San Jose, California
Hi, Just received the package today. Am going thru it.
Making plans for planting tomorrow. Great timing on the
delivery. Thanks for your great packaging and speedy
delivery...and wonderful products.
Chrissie E. - San Anselmo, California
I received an order from you last week, and want to tell
you how happy I am with your plants!!! The plants came from
you, to me, in south Texas, where we have been having temps in
the upper 80s, so the plants when they arrived were hot, the
box was hot and the sawdust was hot. So, I took them out
immediately, and planted them the very next morning.
Well, those plants have just taken off with growing and they
look wonderful!!! One of the Astilbes already is coming out
with flower buds!!! I am so pleased with this order from
you!!! Thanks for taking the time to package the plants so
well. It paid off!!!
Sincerely, Eva F. - League City, Texas
Hi- I'm really excited about my plants:) Did you know that
you had all the plants featured in a Better Homes and Garden
Beds and Borders Magazine, p 57 2006? And that you are the
only company on the internet to have all the plants in stock?
Thanks for the great selection. -Stephannie S. – Chatham,
I received my order last Saturday and wanted to say THANK
YOU SO MUCH for the quality of plants and the care of
packaging. This is the best plant shipment quality I’ve ever
received. The plants are larger than I expected, with very
healthy root systems already developed—a big bonus. I love
that you wrapped them in wet newspaper...I just left the
shredded paper intact when I planted them.
I’m a customer for life. Alice P. – Harrisonville, Missouri
Thank you for the well packaged plants They will indeed
complement my garden nicely. We will do business again !!!
Kindly, Jan McLean - Belle Chasse, Louisiana (Hurricane victim
who is trying to rebuild her landscape again)
Ps.......Delivery was fast........especially for this area!
Thank you for having everything I need in one place. :)
Shawna S. – Corning, New York
I just wanted to send you a quick note to let you know that I
would recommend your company to anyone and have. Before I
found your web site, I had ordered a few plants from another
site. There was no comparison to the quality or prompt
response to the orders. Thank you. The plants from you are
doing well. Mary D. - Orchard Park, NY
I always appreciate your nursery, the quality and the service
and I buy alot of plants from you because of all 3...Thanks
again. Patricia G - Raleigh North Carolina
What wonderful, beautiful plants! Thank you so much! -
Tinga M. - Queens Village, New York
Hi to Deidre and everyone else who has worked on my orders:
Just wanted to thank you for replacing the mahonia that I lost
AND to tell
you what great plant material you raise. The condition of the
arrival well exceeded my expectations for living things that
had to travel
from one coast to the other. I am also amazed at how well your
doing since they have arrived. There is a lot of new growth on
my July and
August shipments, much more than I would have expected.
In short, I am very impressed with all aspects of your
company. Browsing your
beautiful catalog is one of the most pleasurable things that I
Many thanks, Faith R. - Gainesville, FL
I have mail-ordered plants for 20 some years. Yours were
the most well packed, beautiful, healthiest plants I have ever
THANK YOU Annie V. - Decatur Georgia
Dear Big Dipper, I just wanted to say thanks once again for
the wonderful plants! Not too long ago, I ordered a couple of
milkweed (that I couldn't find anywhere near me). They came
with huge root systems,
better than any plants I've received from anyone else, and now
they are huge.
I went out last night, and discovered about 5 Monarch
caterpillars munching away! Plant it, and they will come. : )
I feel really good about helping to save the Monarch, and plan
to order a few more colors from you.
Thanks, Margaret W. - Fredericksburg, VA
I just want to say how pleased I was at the condition of
the plants I received from you. They were green, moist, well
wrapped and in great shape even though the packaging was
pretty banged up. I ordered the plants in the summer and asked
you to ship in the fall since I live in Las Vegas and you did
exactly as I requested. You shipped the first week in October.
It's now the perfect time to plant here and I can't wait to
see the items I bought grow. Thanks again for your quality
service. Juanita R. - Las Vegas, Nevada
Thank you for the delightful newsletterette. I'm glad I
read it this morning, because if I had waited till evening I
would have been too excited to sleep after reading it. Good
gardening literature and seed catalogs have that effect on me.
I especially enjoyed your quotes about gardens and other
things, and I will send you some I have collected. As soon as
I locate them. I'm looking forward to putting together an
order, perhaps today at work. If I can do it without my
employees noticing. But you will hear from me soon. Thanks
again, and keep up the good work. Irene, happily gardening in
NJ, zone 7a
Just want to say I love your newsletter, I really love your
catalogue, and just as soon as I figure out what I want to do
with my yard, I will start ordering! Thanks so much. Linda B.
Dear folks, just a thank-you note to let you know how
pleased I was with the
quality of the ground cover I just received from you; I'm
working on a
oriental style garden and have picked up Scotch Moss at
nurseries, and none compare to your plant's. Thanks again !
Jerry M. - St Anthony, Idaho
I'm so glad I found your website. I was so tired of seeing
the same old perennials everywhere. I could spend a whole lot
more than I am right now, but I have to show some restraint! I
will definitely recommend your site to many friends!
I came home from work today to find my plants had arrived.
I guess I’m used to ordering from the mail order catalogs and
getting tiny little plants. When I opened the box to find
these gorgeous plants I was so very pleased! They were packed
extremely well and arrived in beautiful shape. Thanks for a
great shopping experience.
I will most definitely be a repeat customer and will refer
your site to my friends.
Sincerely, Marilee R. - Bay Shore New York
What a delightful Newsletter!! Thank you so much. I'm so
glad your site popped up when I was searching for plants. I'm
going to share the letter with my gardening friends! Mary H.
I just received my first order. Plants look great; big and
Thanks, Mark H. - Katonah, New York
I must tell you how very much I enjoy your web site..
I live in Virginia..I have ordered from you..
Keep up the good work..
I have passed your web link to everyone I know.
Norma B, - Fairfax, Virginia
Hi, friends, I've never seen such wonderful roots on mail
order plants--and the tops are pretty great, too. Everything
about embarking into business with you has been a delight, the
only real problem being how to refrain from ordering
everything you have. Such a dilemma. :-)
Best to you, and many thanks-- Rebecca B. - Tennessee,
Wow-- I ordered on the 20th and received on the
Thanks for ....
1. great selection
2. fast shipping
3. healthy plants
4. detailed plant information on invoice (brilliant)
5. commitment to quality service
I'm a new fan! Cheers Tom C. – Vashon Island, WA
This is the second time I have purchased plants from you
and wanted to say Thank You for the excellent service and
beautiful plants. Lora B. – Anderson, South Carolina
Dear Deidre and Crew: I wanted to thank you again for
another fantastic delivery of plants. When I received the
package, I thought that part of my order must have been lost
since it was so small, but everything was there, and packed
just beautifully! I ordered a number of fairly fragile plants,
including some ferns, and a couple of Pinellia Tripartitas,
which have very long, fragile stems, and I wouldn't be
exaggerating if I said there wasn't a single bent stem or a
lost leaf in the bunch. It reminded me a bit of the old magic
act where more and more big items keep getting pulled out of a
little hat! Please let the packers know that they are doing a
great job, and that because of that, plants are coming out of
boxes 3000 miles away in perfect shape, already standing up
straight and looking great in my garden! And I would also like
to thank you for the gift of a hyssop blue, a gorgeous plant.
I have shared my experiences with Big Dipper on the Dave's
Garden website Garden Watchdog (where I originally found out
about your nursery while looking for gentians), and I hope
they will encourage others to give your excellent nursery a
Yours, Greg R. - Bridgewater, MA
The order arrived on Thursday - sooner than I expected. The
plants look terrific. Thank you. I'll order again another
time. Best, Lonnie L. – Ely, Minnesota
Today as I stumbled in from the 95 degree heat in North
Georgia I wondered if this would be the appropriate time for
this gardener to hibernate. Yes, just forget about pulling the
weeds and those ever present spittlebugs. Perhaps retreat to
the air conditioning! Then I spent some time with your most
recent newsletter and the gardener quotes inspired me to
weather the storm (heat) of summer in the South. Thanks for
the newsletter. I like looking at the plants and reading the
clips. A Customer, Glenn in Suwanee, GA
Dear Big Dipper Farm, Yesterday I received my first
shipment ever of plants from you. I am absolutely astonished
at the size, health, and vigor of these plants.
I am a veteran on-line plant purchaser, I have utilized
numerous nurseries in this manner to get the best variety and
price on plants. While I did think your prices were a bit
higher to begin with, the selection of plants that you had
convinced me to purchase, and I am thrilled with the value for
my dollar. Your plants are three times the size of any others
that I have purchased, with root systems far advanced. They
are bursting with health and put the other nurseries'
purchases to shame. I am a thoroughly satisfied customer, and
your site will be my preferred spot from this point on.
Sincerely, Allegra S. - Buena Vista, VA
Love the plants received in my first order! They are in
great condition and I couldn't be happier! Really looking
forward to receiving this order and I feel confident that I
will receive healthy large plants again! Thank you!!
Kathleen G. - Newport, North Carolina
Hello, I just received the plants I ordered on May 30th. I
wanted to say thank you and tell you that the plants arrived
in EXCELLENT condition! I have ordered live plants from
several places over the years and this is the first time I
have received such healthy well packed plants. I almost didn't
place my order because of the shipping charge ($18) but now I
am happy that I did. I will definitely be buying plants from
you again! Thank you again for taking such care in shipping
Mechelle K. - Albany, OH
To thank you very much for the plants I received. They are
wonderful! I will be ordering again from your company &
appreciate the great customer service & communication. All the
best, -- Christine, M. – Holbrook, New York
I found you through the Dave's Garden website. You have a
great selection of plants for sale and a well-organized
website, and I look forward to ordering more in the future.
Thanks very much! Anne P. - Cornelius, Oregon
I just wanted to tell you how AMAZED I am with my recent
order. The root systems on my plants are unbelievable. I
couldn't put them in the ground right away, and had a hard
time finding pots that would hold them. I thought your plants
were too expensive, but now I know you get what you pay
for-WOW! Thanks so much! Susan A. - West Branch, Iowa
Love the plants received in my first order! They are in
great condition and I couldn't be happier! Really looking
forward to receiving this order and I feel confident that I
will receive healthy large plants again!
Thank you!! Kathleen G, - Newport, N.Carolina
Dear Deidre and employees of Big Dipper: I received my
order from your nursery today. Thank you so much for including
the gift of a lemon thyme plant. It was a pleasant surprise.
Everything was in great shape and I can't wait to order from
you again. I was so pleased with my plants that I felt like I
had to write this even though I am sure you are very busy
right now! Thanks again for your beautiful plants. Yours, Greg
Got the ferns today & they are truly beautiful. Thanks for
a great product & wonderful service!
Pamela B. - Concord, NC
Deidre - My plants are here and oh boy am I excited,
they’re just lovely.
Now I’m off to my flower boxes to dig dig dig .
Thanks and have a great weekend.
Loretta T. - New York, New York
Your site is wonderful. We live in Port Angeles and no one
seems to sell the plants I like. We have a big bare moist spot
in the yard. I was looking through your sight and found a
perfect plant. Gunnera. Our local nursery said there isn't
such a plant. I ordered two from you yesterday.
Thank you, -Siouxsie S. - Port Angeles, Wash.
Thanks for all your friendly help these past weeks. You've
been corresponding with my best friend, Sharon also, and we've
been comparing notes on whether we think you're the best
customer service connection we've ever had. There doesn't seem
to be anyone better!
Thanks again, and best wishes, Rebecca B. - Illinois
Hi there! Just a short note to thank you for being such a
great customer orientated company!! It has really been nice to
have talked to you on the phone and to have been treated so
nicely. I can tell that these are going to grow into
absolutely gorgeous plants. Thank you again! Leslie C. - Galt,
Hello, Just to let you know that I received the plants
yesterday and was quite surprised. The bletillas have buds! I
can't hardly wait to see the white ones and yellow ones bloom.
I have seen some white ones and are gorgeous! I planted them
immediately. Again thank you for the immediate shipping and
for the beautiful plants. I hope that they multiply in great
Thanks. A very happy customer. Alice C. - Suisun City,
Hello! I received my order today & I couldn't be more
You have sent me some wonderful plants! They are so large &
The packaging was don't so carefully.
And a gift to boot! WOW!! Nancy F. – Yonkers, New York
Hello - I received my lush and rooty plants today and am
very very pleased.
You will definitely hear from me again and I will mention you
whenever I am able...
Thanks so much Dianne B. - East Hampton, NY
Dear Sir & Ms: I received my order today and I am very
satisfied with your
plants, and very excellent packaging for shipping. It well
Big Dipper Farm is a very high quality Nursery, and I Thank
You very much..
-Leonard K. - Young, Arizona
Hello, I just placed an order from you last night and am
looking forward to
getting the plants.
You have a wonderful website--clear, very informative, easy to
navigate, and a great selection of plants. I came across your
"Crissimus Grandiflora" I just rocked back in my chair with
delight. <very big smile>
- Sharon S. - Colchester, Illinois
I look forward to receiving the new order from you.
I am enjoying my thriving eucalyptus I received from you.
It is wonderful to know there are reputable companies still in
this day and age.
Thank you. Jennifer D. – Georgetown, S Carolina
Wanted to let you know my order arrived yesterday & I'm very
pleased. All the plants are good sized & healthy looking.
I potted them all up as soon as they came. Thanks for the good
service & the great plants.
-Sandy H. - Richmond Hill, Georgia
Hi, just wanted pass along a big thanks for the wonderful
I received today. I ordered 3 Itea's and 3 Spiraea and got
planted today . I will definitely recommend you to my friends.
-Brian H. - Desoto, Texas
Dear Big Dipper Farm
I love you guys. It is so uplifting to receive e-messages from
you any time, but especially now in the dead of winter!
I love the unknown author quotation about "Life is not a
journey to the grave...."!
Thank you for all the sunshine that you bring to me.
-Jeanne S. - Seattle, WA
I just received my first newsletter from you. It is just
great. Informative as well as entertaining. I got the original
connection from the Better Homes & Garden website. Your
catalog looks great too. Thanks for being there. You've made a
cold snowy day in Illinois bright, warm and sunny!
Tina W, - Romeoville, Il
This is a charming and funny newsletter wrapped into one.
Your sense of humor is delightful. I hope you have a wonderful
Stephanie Cohen, Perennial Diva
Thank you so much for checking on my package. it arrived
today in perfect shape. the birdhouse is very awesome. It will
make a perfect gift for my friend. Thanks again. Margo M. -
Garfield Hts. Ohio
I plan on putting together an order next February including
the stachyurus praecox... can't wait to see what you will be
adding, I frequent a lot of online nursery sites and you offer
a large number of things that I have seen no where else,
including other places that specialize in the unusual and the
hard to find...
Steve F. - Houston, Texas